gosu Legal Notice
We at gosu operate an online entertainment service available only in jurisdictions where local law permits. This legal notice sets out the boundaries of our service, your responsibilities as a user, and the conditions under which we provide access to sportsbook betting on Liga 1 and international football tournaments, live-dealer card games, slot entertainment, and esports markets through verified accounts and payment processing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of gosu comply with the laws of their own jurisdiction. This page clarifies what that means and describes our legal commitments.
Service Availability and Jurisdiction Restrictions
Where gosu operates
We at gosu provide our platform only in jurisdictions where applicable law permits online gaming and sportsbook services. We do not operate in jurisdictions where such services are prohibited or restricted to licensed operators other than ourselves. Access to gosu depends on your location and local legal status. We monitor compliance continuously and may block access from certain regions if regulations change.
Users accessing gosu from Jakarta, Surabaya, Bandung, Medan, or other regions must verify that their local laws permit online sportsbook betting and casino gaming. We do not assume legal compliance on your behalf. If you are unsure whether gosu access is lawful in your jurisdiction, you should seek legal guidance before creating an account or depositing funds.
Account eligibility and user responsibility
To open a gosu account, you must meet eligibility requirements set by your local jurisdiction (typically adulthood under local law). We require identity verification (KYC) during account setup. You provide your full name, date of birth, contact details, and valid identification documents. We confirm that the information is accurate and that you are not on any sanctions list or under regulatory prohibition.
You are responsible for providing truthful information. Falsifying identity documents, using another person's name, or circumventing account restrictions violates our terms and may trigger legal consequences beyond account closure. We reserve the right to close accounts and forfeit balances if we detect fraud or misrepresentation.
gosu does not operate in restricted jurisdictions
We do not market or provide services to jurisdictions where online gaming is prohibited or where we lack proper licensing. If gosu is inaccessible from your location, it is because access is not permitted under local law.
Payment processing and regulatory compliance
Our gosu deposits and withdrawals are processed through licensed payment partners. When you fund via DANA, e-wallet, or mobile banking, transactions flow through those e-wallet operators. When you use bank transfer to local payment, online payment, e-wallet, or mobile banking, transactions are routed through banking channels subject to banking regulation. We do not hold your funds directly; payment partners maintain segregated accounts in compliance with financial regulations.
All gosu transactions are logged and reported as required by applicable financial regulations. We comply with anti-money-laundering (AML) and counter-financing-of-terrorism (CFT) standards. Withdrawal requests are reviewed for compliance; unusual patterns may trigger additional verification or temporary holds. This review protects both you and gosu from financial crime.
Data protection and privacy on gosu
We collect personal data (name, email, phone, payment details, betting history, IP address) when you use gosu. We store this data securely using industry-standard encryption and access controls. Your data is used for account management, fraud prevention, and regulatory compliance. We do not sell your data to third parties outside of payment processors and regulatory authorities as required by law.
Our full privacy policy describes data handling in detail. We retain account data for as long as your account is active. After account closure, we keep transaction records for regulatory retention periods (typically 5 years) but delete personal identifiers and payment details within 90 days. You have the right to access, correct, or request deletion of your data subject to legal requirements.
- No licensing claims
- We do not claim to be licensed in Indonesia, Indonesia or any specific country. Our terms and privacy policy define our operational scope.
- User responsibility
- Users must verify that gosu access complies with their own jurisdiction's laws. We are not liable for legal consequences of unauthorized access.
- Service changes
- We may restrict or suspend service to any region if legal circumstances change. We notify users of material changes via email.
- Dispute resolution
- Disputes between users and gosu are resolved through our internal process first, then escalated if needed.
Our gosu Commitments and Contact Information
What we undertake
We at gosu undertake to operate our platform in compliance with applicable law in jurisdictions where we offer services. We maintain account security through KYC verification, data encryption, and transaction logging. We process deposits and withdrawals reliably through licensed payment partners. We enforce our terms fairly and do not discriminate unfairly between users. We respond to legal inquiries and regulatory requests promptly.
We do not guarantee specific outcomes on football matches (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer games, or slot entertainment. Betting involves risk; past results do not predict future outcomes. We do not offer refunds for losing wagers. We do not provide gambling-addiction support (that falls outside our operational scope in most jurisdictions).
Legal contact and inquiries
If you have legal questions about gosu, need to report a concern, or wish to verify our compliance status, contact our legal team:
- Email: our support inbox (available on the platform)
- In-app help: Legal inquiry form (available in Account Settings)
- Contact page: Full details at the footer of this site
We respond to legal inquiries within standard business windows. If you dispute our compliance or have concerns about our operations, you may escalate to relevant regulatory authorities in your jurisdiction.
Final notice
This legal notice is part of our terms of use and privacy policy. By accessing and using gosu, you confirm that you have read and understand this notice, that you are eligible to use our services under your jurisdiction's law, and that you accept our terms. We reserve the right to update this notice at any time; continued use of gosu after updates constitutes your acceptance of revised terms.